About Us
Who we are
Started in 2010 by entrepreneurs and attorneys-at-law Wahid Ismail and Atish Dahya, Ismail & Dahya specialises in credit solutions; and debt collection, as well as commercial, civil and labour law.
Our BPO, sales and retentions offerings bring you closer to your customers and communities, and leverage our extensive database.
OUR BUSINESS HAS BEEN BUILT WITH PROFESSIONALISM, INTEGRITY, RESPECT AND COMPASSION AT ITS HEART.
Our backgrounds, life experiences and gratitude have shaped our journey to today, and the tomorrow we look forward to.
We remember how and where we started this business – going door-to-door on the streets of Jo’burg CBD just four days after “opening” to sell our offering in-person; and sharing an old landline phone as we did the debt collections ourselves.
We celebrate diversity across culture, gender, age and ability, and have built a representative business that is proudly B-BBEE Level One.
We understand the role and value of meaningful employment, especially for young people across our communities.
This is why we’ve chosen to build a business that is purpose-driven, with a culture that supports this.
IDA Group
Legal
Debt Collection
BPO
Training
College
Sales
Retentions
Customer
Service
Our aim is to develop our youth in South Africa and work towards building a better future for all
We boast recovery yield rates of
Early stage: 10 - 50%
Late stage: 4%
Deceased: 2%
Shortfall debt: 1.5%
The team that makes it happen
